The AWRI will be closed over the Christmas/New Year period from midday on Friday, 22 December and will re-open at 8:30am on Tuesday, 2 January 2024. Most AWRI staff will be on leave until Monday, 8 January 2024.
Affinity Labs
Affinity Labs will be closed from midday on Friday, 22 December and will re-open at 9:00am on Monday, 8 January 2024.
Helpdesk support
AWRI helpdesk staff will be on leave from Friday, 22 December 2023 to Monday, 8 January 2024.
Telephone support will be available for urgent or emergency assistance during this period. If you require urgent assistance, please contact:
- Geoff Cowey on 0448 736 145 for winemaking issues
- Mardi Longbottom on 0431 830 922 for viticulture issues.
For less urgent queries, please email helpdesk@awri.com.au and the team will get back to you after 8 January 2024.
Smoke testing and support
If there is major smoke event over the Christmas/New Year period, AWRI and Affinity Labs staff will return to work to ensure testing services and technical support are available.
Sustainable Winegrowing Australia support
For any enquiries about Sustainable Winegrowing Australia, please email helpdesk@awri.com.au and the team will get back to you after 8 January 2024.
Library
The John Fornachon Memorial Library will be closed from midday on Friday, 22 December and will re-open at 9:00am on Monday, 15 January 2024. Access to the library’s online database will continue to be available 24 hours a day, 7 days a week via the AWRI website.
