19 December 2024
AWRI and Affinity Labs will be closed over the Christmas/New Year period from 5pm on Friday, 20 December 2024, reopening at 9am on Monday, 6 January 2025.
Helpdesk support
AWRI helpdesk staff will be on leave from Friday, 20 December 2024 to Monday, 6 January 2025.
Telephone support will be available for urgent or emergency assistance during this period. If you require urgent assistance, please contact:
- Adrian Coulter on 0448 736 145 for winemaking issues
- Suzanne McLoughlin on 0427 945 259 for viticulture issues.
For less urgent queries, please email helpdesk@awri.com.au and the team will get back to you after 6 January 2025.
Smoke testing and support
If there is major smoke event over the Christmas/New Year period, AWRI and Affinity Labs staff will return to work to ensure testing services and technical support are available.
Sustainable Winegrowing Australia support
For any enquiries about Sustainable Winegrowing Australia, please email helpdesk@awri.com.au and the team will get back to you after 6 January 2025.
Library
The John Fornachon Memorial Library will be closed from 5pm on Friday, 20 December 2024 and will re-open at 9am on Monday, 6 January 2025. Access to the library’s online database will continue to be available 24 hours a day, 7 days a week via the AWRI website.
For more information
please contact
enquiries@awri.com.au
08 8313 6600
Acknowledgements
AWRI’s helpdesk, library and communications projects are supported by Wine Australia with levies from Australia’s grapegrowers and winemakers and matching funds from the Australian Government. AWRI is a member of the Wine Innovation Cluster in Adelaide, SA.